24 Aug
|
International Financial Group
|
Ottawa
24 Aug
International Financial Group
Ottawa
Our client, a Top 5 Bank in Canada is looking to hire a Bilingual Customer Service Representative for an initial 7 months contract with a possibility of extension/conversion.
This role is hybrid, 2 days per week in office in Ottawa.
Responsibilities Include: Addressing client phone and email inquiries promptly and efficiently Applying problem-solving skills and discretion to meet customer needs Supporting center operations by following goals, policies, and procedures Identifying sales opportunities and fostering teamwork through positive engagement Must Have Qualifications: 2+ years of experience working in the Financial Industry Robust knowledge of securities settlement 2+ years of customer service experience working in a contact center environment Nice to have Qualifications: Completion of a CSC course Cantonese, Mandarin, or French speaking Prior contact center experience in the Financial Industry
📌 Bilingual Customer Service Representative (Ottawa)
🏢 International Financial Group
📍 Ottawa