Join our team as a Bilingual Service Support Representative in Vancouver, where fluency in Quebecois French and English is vital for delivering outstanding customer support. Be part of a culture that values its associates and fosters growth.

You will be responsible for resolving customer inquiries, managing correspondence related to policy maintenance, and efficiently handling calls from agents and customers. This role requires previous experience in customer service, preferably within a financial context, and a knack for effective communication. Enjoy comprehensive perks while doing meaningful work.

Key Responsibilities:
• Deliver Legendary service to all customer interactions
• Respond to inquiries via phone and documentation




• Train brokers on financial product usage
• Ensure compliance with organizational policies
• Generate letters and requests for account updates

Requirements:
• 2+ years in customer service, preferably in call centers
• Financial or banking experience of at least 1 year
• Bilingual in Quebecois French and English
• Proficient in Windows-based systems
• Bachelor's degree or equivalent

Leverage your bilingual abilities and customer service expertise in a rewarding role in Vancouver.
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📌 Bilingual Support Representative in Vancouver (Ontario)
🏢 Imperial PFS Canada
📍 Ontario