About Us
Our P&C; Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

About Us
Our P&C; Insurance Company offers a dynamic skilled environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who We Are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,

Continuous learning through our robust corporate curriculum and education reimbursement program,

Incredible rewards, travel incentives, and product and service discounts,

Pay-for-performance and best-in-class recognition programs, and

Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details
What You Will Do

Full handle of both direct deal and litigated files

Investigate, evaluate, negotiate automobile and property tort loss of moderate complexity

Manage challenging coverage claims with tact and professionalism

Arrange and manage vendors for your investigation (IA's, surveillance, defence legal, defence medicals)





Accurately assess and reserve the claim in line with Corporate protocols and guidelines

Maintain control of expenses through pro-active handling techniques
Manage claims in litigation, participate in mediations, pre-trials and trials

Obtain approval from Manager on claims above authority

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Post-secondary education or equivalent experience

CIP or working towards designation

Minimum of 3 years experience handling casualty claims required

Strong organizational; decision making and problem solving skillset

Ability to understand insurance contracts in various jurisdictions

Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues

Ability to cross-reference information with attention to detail

Strong general computer knowledge required

Excellent communication skills, both written and verbal

We may use AI tools to help us through the recruitment process.

Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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📌 Intermediate Bodily Injury Adjuster (Ontario)
🏢 CAA Club Group
📍 Ontario