Elevate your career with OPENLANE as a Remote Bilingual Automotive Technical Specialist. Leverage your expertise in automotive diagnostics while delivering outstanding customer support.
This role is perfect for candidates with at least two years of hands-on automotive experience, particularly as a Service Technician or Damage Appraiser. As a key member of the Arbitration team, you will act as a neutral judge in disputes, using robust analytical skills to ensure satisfactory resolutions through customer interactions.
Key Responsibilities: • Validate vehicle conditions from comprehensive reports • Serve as a neutral party in customer arbitration • Clearly communicate resolutions to all stakeholders • Educate on vehicle best practices and expectations • Foster collaboration with inspection teams
Requirements: • Fluent in English and French • 2+ years in automotive technical roles • Committed to working within EST hours • Excellent written and verbal communication skills • Proficient in using CRM software
Use your bilingual communication and automotive insight to drive enhanced outcomes for customers at OPENLANE. #J-18808-Ljbffr