Take a leading role in managing strategic accounts at Trilogy, focusing on high-value renewals and advanced AI collaboration. Elevate executive relationships while leveraging AI systems.

As a Strategic Account Manager, you will oversee Trilogy's most critical enterprise renewals. Your responsibilities include nurturing executive relationships and negotiating complex, multi-year contracts. Collaborate closely with Fiona, our AI-powered renewals agent, ensuring customer insights enhance operational efficiency and independent execution.

Key Responsibilities:
• Manage major enterprise renewal accounts with seven-figure deals
• Collaborate with AI systems to refine renewal processes
• Assess customer health signals for favorable outcomes




• Utilize Salesforce to forecast and mitigate renewal risks
• Optimize renewal operations through insights from customer interactions

Requirements:
• Experience managing enterprise renewals for B2B software clients
• Proven track record of 90% retention rates or higher
• Expertise in complex renewals over $1M
• Proficiency in Salesforce or similar CRM platforms
• Exceptional communication and negotiation skills

Deliver strategic account management that ensures renewals success and drives AI enhancement at Trilogy.
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📌 Drive Enterprise Renewals at Trilogy (Manitoba)
🏢 Crossover
📍 Manitoba