Become the go-to expert as a Customer Account Lead, managing strategic customer accounts in a complex manufacturing environment. This role emphasizes relationship management, production planning, and supply chain coordination.

In this critical role, you will be the primary contact for assigned strategic accounts, defining and delivering on customer needs and expectations. Utilize your expertise in production planning, inventory management, and program oversight to ensure success. Collaborate across various teams to tackle challenges and drive customer satisfaction while tracking performance metrics.

Key Responsibilities:
• Serve as primary account owner for strategic customers
• Develop robust relationships with key customer contacts
• Coordinate production planning based on customer demand




• Monitor inventory levels and track supply commitments
• Own the execution of customer programs from start to finish

Requirements:
• 5+ years experience in account management and program oversight
• Bachelor's degree in Business or related field preferred
• Strong understanding of supply chain and manufacturing processes
• Excellent communication and problem-solving skills
• Proven ability to manage multiple priorities and deadlines

Leverage your account management and operational expertise to drive customer success as a Customer Account Lead.
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📌 Customer Account Lead in Manufacturing (Ontario)
🏢 thyssenkrupp
📍 Ontario