Support Worker — Permanent, Part-time

Build your career where you truly belong - welcome to Umbrella Family.

For over 35 years, we’ve been a trusted leader in early childhood education, powered by passionate staff who make a real impact every day. At Umbrella Family, you’re supported, heard, and empowered to grow in a collaborative environment designed to help you thrive.

Join a workplace that values your contributions and celebrates the connection you make with children and their families. This isn’t just a job - it’s your opportunity to be part of something special.

Internal Posting Date: 08/19/2026

Internal Closing Date: 08/25/2026

Target Start Date: 09/07/2026

Internal applicants please submit your application through this job posting by 12:00 PM on 08/25/2026

Location: James MacDonald Centre,200 Chester Ave,Hamilton, ONL9C 2X1

Total Hours per Week: 26.25

Schedule: Monday-Friday,7:00am-9:00am & 2:45pm-6:00pm

Pay Rate (per Collective Agreement, includes wage grants): $21.79 per hour

About the Role
As a Support Worker, you will provide support for children with physical, behavioural, or mental health challenges in our childcare and school-age programs. Your role is essential in helping children succeed in a safe, nurturing, and structured environment, while working collaboratively with families, teachers, and colleagues. Your work ensures smooth transitions, consistent routines, and individualized support that enables each child to thrive.

Qualifications

Related experience supporting children with diverse abilities and behaviours

Knowledge of strategies for positive behaviour guidance and self-regulation support

Ability to work collaboratively with families, educators, and school partners

Familiarity with Individual Education Plans (IEPs)



and implementing individualized strategies

Excellent problem-solving, communication, and interpersonal skills

Flexibility to adapt to varying schedules and responsibilities

Patience, empathy, and passion for supporting children and their families

Certifications:

Standard First Aid with CPR Level C

Satisfactory Vulnerable Sector Police Check

Proof ofup-to-date immunizations(TB, Tetanus, MMR)

Key Responsibilities:

Provide support to children with physical, behavioural, or mental health challenges

Support daily routines, including meal/snack times, transitions, and school pick-ups/drop-offs

Assist children with self-regulation, social skills, and behavioural guidance according to individualized strategies

Communicate and collaborate with parents, school staff, and colleagues to ensure consistent support and smooth transitions

Implement Individual Education Plans (IEPs) or individualized strategies as required

Observe, document, and report on children’s progress and needs

Support a safe, inclusive, and structured learning environment

Assist with classroom or program activities as required, while providing personalized support for assigned children

Adapt to the needs of multiple children or classrooms as required by the centre

Why Join Umbrella Family?

Comprehensive advantages package

Robust retirement plan with employer matching

Access to Employee Assistance Program





Unionized setting supporting work-life balance

Generous vacation and sick time entitlements

Priority childcare placement for employees’ children

Positive, collaborative, and supportive work environment

Welcome to Umbrella Family - where every role makes a difference.

Commitment to Accessibility
We are committed to providing accommodations in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) . Please let us know if you require accommodations during the hiring process.

Recruitment Process Disclosure
This organization does not use artificial intelligence (AI) systems or automated decision-making technologies in the screening, assessment, or selection of applicants for employment. All applications are evaluated exclusively through a human review process conducted by our Human Resources personnel and hiring managers.

This job posting is for an existing vacancy within the organization.

Who referred you to this position? Enter their first and last name here.

Are you a current employee of Umbrella Family and Child Centres?*

If you are a Current employee please confirm Seniority date

Have you previously been employed by Umbrella Family and Child Centres?*

Do you have a reliable source of transportation?*

Are you registered with the College of Early Childhood Educators (RECE)?*

If you are an RECE, Please provide your registration number here.

Please check the option that applies to you:* Completed and obtained Child and Youth Care Diploma Completed and obtained Recreation and Leisure Services Diploma Ontario Certified Teacher (OCT) in active registration Completed 2nd year of Early Childhood Education course None of the above

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📌 Internal - Support Worker (Ontario)
🏢 Umbrella Family
📍 Ontario