Enhance patient support initiatives at Shoppers Drug Mart in Mississauga, Ontario, as a Patient Care Specialist. Your role focuses on delivering exceptional program services with compassion and expertise.

As a vital link for patients enrolled in support programs, you will ensure they experience a seamless journey through healthcare. This role emphasizes understanding reimbursement avenues and acting as a patient advocate. You will work closely with a dynamic team to improve patient engagement and outcomes.

Key Responsibilities:
• Manage patient contacts and initial program introductions
• Explain program details, including reimbursement and support
• Maintain expert knowledge of funding and medication protocols




• Ensure access to therapies and conduct follow-ups
• Report any adverse events following required procedures

Requirements:
• 2-3 years of relevant experience in healthcare
• Proficient in public and private reimbursement plans
• Excellent interpersonal skills in both languages
• Demonstrated experience in a call center workplace
• Flexible to work during business hours as required

Join Shoppers Drug Mart to make a meaningful difference in patient care and support.
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📌 Specialist in Patient Care Programs (Ontario)
🏢 Socket.dev
📍 Ontario