Join Desjardins as an Operations Support Agent in a full-time in office position. Your role will be pivotal in processing, reconciling reports, and assisting our valued members every day.

As an Operations Support Agent, you will support various caisse sectors by managing reports and processing necessary follow-ups. Your expertise in data management, customer interaction, and operational support will ensure quality and satisfaction. You'll play a key part in maintaining Desjardins' service excellence standards.

Key Responsibilities:
• Process and reconcile reports for caisse operations
• Validate and input system data effectively
• Perform liaison activities with relevant centers
• Organize filing and document management processes
• Address inquiries from customers and propose solutions

Requirements:
• High school diploma in a relevant field
• At least two years of relevant work experience
• Fluency in French is a must
• Knowledge of security protocols and internal controls
• Familiarity with financial cooperatives’ services

Leverage your operational skills to enhance member satisfaction as an Operations Support Agent at Desjardins.
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📌 Desjardins Operations Support Agent Role (Quebec City)
🏢 Desjardins
📍 Quebec City