Elevate your career at The Brick as a Retail Customer Service Representative, where solving problems and prioritizing customer needs is at the core of what you do. Join a team that values a customer-first approach. Reporting to the Operations Manager, you will connect with customers to address their inquiries and deliver effective solutions. This role requires a strong customer service focus alongside exceptional communication and organizational abilities. Thrive in a agile environment and enjoy opportunities for personal and professional growth. Key Responsibilities:
- Professionally respond to customer inquiries
- Follow up to identify and support customer needs
- Enhance customer loyalty through outstanding service




- Review daily order reports and provide updates
- Carry out additional duties as required Requirements:
- Strong emphasis on customer service and teamwork
- High school diploma or similar qualification
- Excellent communication skills in writing and verbally
- Proven ability to multitask and stay organized
- Proficiency in Microsoft Office and flexibility for scheduling Bring your enthusiasm for customer service and teamwork to The Brick, and embark on an enriching career journey. #J-18808-Ljbffr

📌 Retail Customer Service Representative Role (Hamilton)
🏢 The Brick
📍 Hamilton