The Benefits and Pension Administrator will support the Manager, Pension & Benefits in the administration of SE Health’s benefits/pension programs. This role plays an important part in contributing to employee engagement by providing exceptional customer service and accurate/prompt resolution to benefits/pension-related inquiries and concerns.

POSITION RESPONSIBILITIES:

Benefits & Pension Administration

Complete monthly benefit and pension reviews to identify employees who meet eligibility requirements and prepare enrollment packages

Complete daily benefits processing including enrollments, terminations and plan changes

Enter benefits related data in the HRIS (PeopleSoft and Workday); ensure data is entered accurately and on a timely basis

Administer the Leave of Absence (LOA) process and send benefits and pension communication

Administer the Pre-authorized Debit (PAD) process and manage the benefits premiums reconciliation process with Payroll and employees

Customer Service

Act as the primary point of contact for all employee inquiries regarding benefits and pension program eligibility and enrolment

Provide exceptional customer service and accurate/prompt resolution to employee concerns

Reporting

Review a variety of weekly reports, apply appropriate benefit plan changes and prepare communications for:

Benefits Terminations

Change of Status

New Hires

Leave of Absence

Other

Participate in special projects and perform other duties as required

Update and maintain the benefits and pension administration job aids

QUALIFICATIONS:

Post-secondary education with 1 to 2 years of HR/benefits administration experience

Excellent interpersonal and communication skills (both verbal and written) with the ability to interact with employees in a positive and professional manner





Strong Excel skills; experience with benefits/claims systems would be an asset

Detail oriented with a strong sense of initiative and urgency

Tact, diplomacy and ability to deal with sensitive and confidential information

Ability to problem solve and a willingness to take initiative

Why Join SE Health?

Competitive Total Rewards: So much more than a paycheque! Enjoy comprehensive perks, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.

Flexibility & Belonging: Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.

Purpose & Impact: Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada

Growth That Meets Your Ambition: Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

About SE Health
SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected].

AI and compensation details:
We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a replacement position. The pay range is $46,000 – $59,000 annually, based on experience.

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📌 Benefits and Pension Administrator (Ontario)
🏢 SEHC
📍 Ontario