Lead the Enterprise Change Management process at Canadian Tire Corporation as a Senior Change Management Specialist in Toronto. Drive technology change implementation and oversee compliance with ITIL practices.

In this senior role, you will govern the change management process, collaborating closely with IT teams and executives. Your expertise in facilitating complex changes will ensure operational stability while reducing risk and meeting compliance standards. You will play a key role in developing effective change strategies and reporting on their impacts.

Key Responsibilities:
• Administer end-to-end change management processes
• Facilitate Change Advisory Board meetings consistently
• Assess and approve high-risk enterprise change requests




• Ensure compliance with ITIL processes and audit requirements
• Provide guidance on change-related documentation and strategies

Requirements:
• 5+ years in IT Change Management or related functions
• Advanced ITIL Change Management knowledge required
• Solid capability in risk assessment and governance processes
• Experience with ITSM platforms like ServiceNow
• Excellent communication and analytical skills

Elevate change management success and service stability at Canadian Tire Corporation through effective leadership and strategic governance.
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📌 Senior Change Management Specialist in Toronto (Ontario)
🏢 Canadian Tire Financial Services
📍 Ontario