Elevate customer service at Mercedes-Benz Langley as a Service Advisor. Deliver exceptional experiences while managing repair orders and ensuring customer satisfaction.

Dilawri, Canada's largest automotive group, is hiring a Service Advisor to support its Mercedes-Benz Langley team. This customer-facing role emphasizes clear communication on services and solid focus on labor sales. Your contributions will help uphold the Dilawri Lifestyle through accuracy in service processes and documentation.

Key Responsibilities:
• Ensure high levels of customer satisfaction throughout service
• Greet clients promptly in a friendly, professional manner
• Address concerns tactfully and professionally
• Conduct vehicle inspections and gather repair order info
• Monitor repair progress and update customers accordingly

Requirements:
• Strong customer service and communication skills
• Ability to handle customer issues with professionalism
• Experience in automotive service environments is an asset
• Strong organizational skills to manage multiple tasks
• Legally entitled to work in Canada

Join us to provide exceptional service experiences at Mercedes-Benz Langley!
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📌 Service Advisor at Mercedes-Benz Langley (British Columbia)
🏢 Dilawri Group of Companies
📍 British Columbia