Lead UGM's Retail Operations and Logistics team, impacting revenue and community welfare. This full-time Manager role focuses on operational leadership, merchandising, and enhancing customer experience across thrift locations.

As the Manager of Retail Operations & Logistics, you play a vital role in improving store performance and operational efficiency. This position entails managing two thrift store locations and a central distribution center to maximize revenue and enhance community impact. You'll implement strategic merchandising and customer service practices while fostering an empowering environment for team members and volunteers.

Key Responsibilities:
• Oversee daily retail operations for multiple store locations
• Analyze store KPIs to enhance performance and pricing




• Develop promotional campaigns to boost foot traffic
• Ensure inventory is organized and visually appealing
• Build community partnerships for donation support

Requirements:
• Minimum 5 years in retail or operations management
• Degree in Business Administration or related field preferred
• Valid Class 5 driver’s license required
• Proven experience managing diverse teams
• Solid budgeting and financial reporting skills

Utilize your leadership and retail expertise to foster growth and community connection at UGM.
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📌 Retail Operations Manager at UGM (British Columbia)
🏢 Union Gospel Mission - Vancouver
📍 British Columbia