Join State Street as a Hybrid Enterprise Service Management Engineer, focusing on optimizing Atlassian and ServiceNow platforms to enhance IT operations. Your platform administration skills will drive efficiency and collaboration.

This role is tailored for professionals with 7-10 years of experience in managing enterprise Atlassian and ServiceNow environments. You'll be tasked with ensuring platform reliability, improving user workflows, and automating business processes. Your ability to work across different teams will help deliver solutions that meet complex operational and security requirements.

Key Responsibilities:
• Administer and enhance Jira, Confluence, and ServiceNow modules
• Implement workflow automation using ServiceNow tools
• Maintain platform security and compliance protocols




• Design custom dashboards and reporting metrics
• Support integrations with enterprise systems using APIs

Requirements:
• 7-10 years of technical experience in platform administration
• Expertise in ITSM practices and service management
• Knowledgeable in security frameworks and access controls
• Familiarity with programming languages for automation
• Relevant Bachelor’s degree or certifications preferred

Utilize your skills to improve efficiencies at State Street through robust integration and service management practices.
#J-18808-Ljbffr

📌 Hybrid Enterprise Service Management Engineer (Ontario)
🏢 State Street
📍 Ontario