Patient Information Float Pool Clerk
Job ID
24433
Location
Toronto, Ontario
Min. to Max.

Hourly Rate
$29.78 - $32.70
*Compensation commensurate with experience
Dept/Program Name
Bed Management
Target Openings
3
Work Type
In Person
Hours of Work
0.01
FTE
0.00
Contract Length
Level of Police Check
Criminal & Judicial Record
Date Posted
2026-08-21
Deadline to Apply
2026-08-31
**About Sick

Kids**
Dedicated exclusively to children and their families, The Hospital for Sick Children (Sick

Kids) is one of the largest and most respected paediatric healthcare centres in the world.

As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education.

Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day.

Sick

Kids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join Sick

Kids, you become part of our community.

We share a commitment and determination to fulfill our vision of
_Healthier Children. A Better World_
.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.
**Position Description**
As a Patient Information Float Clerk, you will frequently be the first point of contact when patients and families arrive to the unit.

You will provide service in a customer-focused manner.

You will facilitate the delivery of patient care by providing a high level of support and assistance to patient cluster staff and patients/families.

You will also support the operation of the team/department by providing clerical and administrative functions in a proactive, organized manner.

You will be responsible for ensuring that information is complete, accurate, accessible, and protected.

You will assist with patient registration/admissions/discharges, ensure thorough communication, manage documents, equipment, and supplies, and provide well-rounded customer service.

In your role, as a float clerk, you will responsible and trained to float to inpatient areas and ambulatory areas.





All float clerks will need to be flexible in floating to multiple areas of the hospital in a given shift (e.g., 2 hours in ED, 2 hours in ICU, 4 hours in administrative coordinator work, etc.).

Hours LD = 07:00 to 19:00, Eve = 15:00 to 23:00 and SN = 23:00 to 07:00.
**Here's What You'll Get to Do**
·
Greet patients and families, and assist in meeting their needs when appropriate
·
Schedule and coordinate appointments and meetings
·
Organize and maintain patient charts, as well as electronic and paper information filing systems
·
Maintain electronic calendar/schedules
·
Coordinate unit administrative functions to ensure efficient operation of the unit, within scope of authority
·
Prepare requisitions
·
Provide clerical support to all health care staff
·
Perform other duties as assigned
**Here's What You'll Need**
·
Knowledge of Medical Terminology
·
Basic proficiency with computers (i.e. word processing)
·
Strong communication, interpersonal and organization skills
·
Demonstrated problem solving abilities
·
Ability to be self-directed, to be flexible and to take initiative
·
Attention to detail and efficient time management
·
Strong customer service orientation
·
Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives
·
MUST be available to work all kinds of shifts and be flexible to work weekends, and Stat Holidays.
·
Diploma from a recognized Medical Administration program is preferred
·
Training and experience with patient registration systems, such as Epic, is preferred
**Here**
**'**
**s What You**
**'**
**ll Love**
·
A focus on employee wellness with our new
Staff Health and Well-being Strategy (https://2025.sickkids.ca/staffwellbeing/)
.

Self-care helps us support others.
·
A hospital that welcomes and focuses on
Equity, Diversity,



and Inclusion (https://2025.sickkids.ca/edi/)
.
·
The opportunity to make an impact.

Regardless of your role or qualified interest, you will be making a difference at Sick

Kids and contributing to our vision of
_Healthier Children. A Better World_
.
·
For more on why you
'
ll love working at Sick

Kids,
visit our careers site (https://www.sickkids.ca/en/careers-volunteer/careers/)
.
**Employment Type**
·
Casual
#LI-DNI
**Our Commitment to Diversity**
Sick

Kids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve.

Learn more about workplace inclusion. (https://www.sickkids.ca/en/about/edi/workplace-inclusion/)
**Accessibility & Accommodation**
If you require accommodation during the application process, please reach out to our
aSKHR team ( [email protected] )
.

Sick

Kids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired.

If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview.

Information received related to access, inclusion or accommodation will be addressed confidentially.
**How To Apply**
Technical difficulties? Email
[email protected]
with a short description of the issues you are experiencing.

We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.
**Tip:**
Combine your cover letter and resume into
**ONE**
document of 20 pages or less as you cannot upload multiple documents as part of your application.

Every application is reviewed by a human recruiter and all hiring decisions are made by people.

In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the Sick

Kids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.

📌 Patient Information Float Pool Clerk (Toronto)
🏢 SickKids
📍 Toronto