This position is located at 481 Queen St. W., Toronto, Ontario, M5V2A9 Canada

Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture.

You're not just helping customers, you're creating an experience that feels authentic, fun, and uniquely UO.

If you're someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Bring the Brand to Life

Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what's happening in-store and online

Create the Energy on the Salesfloor

Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you''re genuinely excited about; your energy helps create memorable experiences that keep customers coming back

Make Shopping Seamless

Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you'll keep the store looking fresh and on-brand

Use in-store tech to support customers however they want to shop—whether that's in-store, online, or somewhere in between

Stay Curious + Flexible

Be open to trying current things, jumping in where needed,



and learning as you go—every day is a little different, and that's part of the fun

Work as a Team

Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to beA genuine love for Urban Outfitters

Confidence in expressing your personal style and creativityA people-first mindset, you enjoy meeting and helping othersA collaborative attitude and positive energy

Comfort in a fast-moving, ever-changing environment

Flexibility with scheduling (nights, weekends, holidays)Experience in retail or customer service is a plus, but not requiredA team that celebrates you for being you

Flexible scheduling that works with your life

Employee discount on UO products

Opportunities to grow within the brand

Hands-on experience with fashion, culture, and retailURBN offers comprehensive Perks & Benefits to employees.

Availability and eligibility to specific benefits may be subject to your location and employment status.

Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores#URBANNAStarting from CAD $17.60/Hr.

Vacancy Status This position represents either an immediate opening or an upcoming vacancy.

📌 Urban Outfitters Brand Ambassador (Toronto)
🏢 Urban Outfitters
📍 Toronto