Shape the future of customer interactions as the Manager of Cloud Engineering Solutions. Oversee a team dedicated to delivering exceptional client success and technical alignment.

Join us as we look for a highly skilled manager who can lead our Customer Solutions Engineering team. You will play a pivotal role in fostering customer growth, refining processes, and ensuring quality service delivery. This position also requires building crucial interdepartmental relationships to support customer objectives effectively.

Key Responsibilities:

- Direct a team focused on customer engineering success
- Set objectives and strategic direction for the team
- Cultivate relationships with Sales, Product, and Client Services
- Address client requests, risks, and technical needs
- Develop productive workflows and service level agreements

Requirements:

- 8+ years in relevant engineering or management roles
- Minimum 2 years leading technical teams
- Proven track record in client relationship management
- Excellent communicator with strong analytical abilities
- Technical proficiency in cloud solutions and architecture

Lead our Customer Solutions Engineering team to redefine client relationships and service.

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📌 Manager of Cloud Engineering Solutions (Halifax Regional Municipality)
🏢 United States Digital Space
📍 Halifax Regional Municipality