Receptionist — Over 100 Locations Across Ontario

Make a difference every day.

Are you a Receptionist looking for flexible work, great opportunities and a chance to make a difference in the lives of seniors?

Join Florence and work with retirement homes and care communities across Ontario at more than 100 different locations.

Why work with Florence?

Work that fits your life

Choose shifts that work around your schedule. Whether you're looking for occasional shifts, part-time work or more regular opportunities, Florence gives you flexibility.

Work in retirement homes

Work with Florence and support our retirement-home partners by providing professional, welcoming and compassionate front-desk support to residents, families, visitors and staff.

Manage your work through Florence

Find opportunities, manage your availability and stay organized through the Florence platform.

Get access to more opportunities

Instead of relying on a single employer for your next shift, Florence connects you with opportunities across our network of retirement homes and care organizations.

Do meaningful work

Your work matters. As the first point of contact for residents, families and visitors, you help create a welcoming environment and ensure residents feel supported, respected and at home.

What you'll be doing

As a Receptionist working through Florence, you may be responsible for:

- Greeting residents, families, visitors and staff in a friendly and professional manner
- Answering and directing incoming phone calls
- Responding to general inquiries and providing appropriate information
- Managing the front desk and reception area




- Signing visitors in and out according to facility procedures
- Monitoring and maintaining visitor access and security protocols
- Receiving and distributing mail, deliveries and other correspondence
- Supporting administrative tasks such as filing, data entry and documentation
- Assisting with appointment scheduling and maintaining calendars as required
- Communicating messages and information to residents, families and appropriate staff members
- Handling resident and family inquiries with professionalism, patience and discretion
- Maintaining confidentiality and protecting resident information
- Escalating concerns or incidents to the appropriate team member
- Maintaining a clean, organized and welcoming reception area
- Working respectfully alongside care, dietary, housekeeping, maintenance and administrative teams

What we're looking for

We're looking for dependable, caring and experienced Receptionists who take pride in providing excellent customer service and administrative support.

You'll ideally have:

- One year of professional reception, administrative or customer-service experience
- Experience in a retirement home, long-term care, healthcare, hotel or other professional environment is an asset




- Excellent communication and interpersonal skills
- Strong customer service skills and a welcoming personality
- Strong organizational and time-management skills
- Ability to handle multiple tasks and prioritize effectively
- Comfortable using computers, email and standard office software
- Strong attention to detail
- Ability to maintain confidentiality and handle sensitive information professionally
- Ability to work independently and as part of a team
- Excellent reliability and punctuality
- A positive, professional and compassionate attitude
- Ability to remain calm and qualified in a busy environment

Credentialing

- TB Test within the past 12 months
- Vulnerable Sector Screening within the past 6 months
- Mask Fit Testing
- Some homes require a medical terminology course certificate

Ready to get started?

Join Florence today and discover Reception opportunities at retirement homes across Ontario.

Apply with Florence → https://florenceapp.com/ca/looking-for-work/

Email: [email protected] Number: (phone hidden)

Opportunities, availability, compensation and facility requirements may vary by location and assignment.

Pay: $21.00-$23.00 per hour

Benefits:

- Flexible schedule
- On-site parking

Application question(s):

- Are you looking for FT, PT, or Casual shifts?
- Do you have a valid TB Test (<12month) and Vulnerable Sector Screening (<6 months)?

Experience:

- Serving: 1 year (required)

Language:

- English (required)

Licence/Certification:

- Food Handler Certification & Smart Serve (required)

Work Location: In person

📌 Front Desk Receptionist (Ontario)
🏢 Florence
📍 Ontario