We’re Hiring a Dental Receptionist!

We’re looking for a reliable and experienced Dental Receptionist to join our growing team. If you’re patient-focused, organized, and comfortable managing a busy front desk, we’d love to hear from you.

Your hours are:

Monday 8:00 am -5:00 pm

Tuesday 8:00 am - 5:00 pm

Wednesday 8:00 am - 5:00 pm

Thursday 10:30 am - 7:00 pm

Friday 9:00 am - 1:00 pm (Alternating)

What We’re Looking For:

- 2–4 years of experience in a dental office setting
- Familiarity with Dentrix software an asset
- Strong organizational skills and a friendly, professional manner
- First Aid/CPR certification is an asset

Benefits of Joining Our Team:

- On-site parking
- Figs uniforms supplied
- Company events
- Bonuses
- Dental care benefit you and your immediate family
- Competitive compensation
- Opportunities for professional growth and continuing education
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Access to modernized technology to provide optimal oral care to patients

Who We Are:
Our team is dedicated to high standards of care, safety, education, and a positive patient experience. We value teamwork, continuous improvement, and creating a welcoming environment for both staff and patients.

Job Types: Full-time, Permanent

Benefits:





- Company events
- Dental care
- On site parking

Experience:

- Dental office: 2 years (required)
- Dentrix 1 year (preferred)
- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills
- Greeting and checking in patients
- Confirming appointments and answering phones along with emails
- Processing payments and insurance estimates
- Supporting the team with administrative tasks

Job Type: Full-time

Pay: $24.00-$30.00 per hour

Expected hours: 35 – 40 per week

Perks:

- Dental care
- On-site parking

Work Location: In person

📌 Dental Receptionist (Waterloo)
🏢 Applewood Dental Centre
📍 Waterloo