Company Overview
Since 1996, Mustang Freightways Ltd has established itself as a trusted regional carrier, renowned for delivering exceptional service across multiple locations. Specializing in general freight transportation, including Less Than Truckload (LTL) and full truckload services, we are committed to efficiency and reliability in the freight industry.

Job Overview
We are seeking an energetic and detail-oriented Operations Administrative Support Clerk to join our team. In this vital role, you will provide essential administrative assistance to ensure smooth daily operations within our freight services. Your organizational skills and proactive approach will help maintain accurate records, support customer interactions, and streamline office functions, contributing directly to our reputation for outstanding service.

Duties

- Key Responsibilities

- Process and manage chargebacks accurately and maintain required supporting documentation.

- Assist with the review, processing, and administration of Fleet invoices.

- Complete and maintain Calgary piecemeal reporting

- Enter Weights & Measures (W&M;'s) accurately and on time.

- Provide backup coverage for Alberta pick-ups by monitoring the pick-up email, coordinating requests, and responding to operational phone and email inquiries.

- Complete or assist with Calgary and Edmonton attempt reporting

- Communicating with terminal and operations personnel to ensure pick-up requests are

- addressed appropriately.

- Maintain accurate administrative records and documentation and identify discrepancies that require follow-up.

- Support Operations, Fleet,



and other departments during periods of increased workload or employee absence.

Requirements & Expectations

- Able to maintain confidentiality when handling company, employee, customer, operational, and financial information.

- Strong attention to detail with a consistent commitment to accurate data entry, reporting, and record-keeping.

- Strong organization and time-management skills; able to prioritize multiple tasks and meet deadlines in a fast-paced transportation environment.

- Clear, professional verbal and written communication skills when working with terminals, drivers, customers, and internal departments.

- Dependable and accountable; able to work independently, follow through on assigned responsibilities, and ask questions when information is unclear.

- Adaptable and willing to shift priorities or provide backup support as operational needs change.

- Robust problem-solving skills, including identifying discrepancies, gathering information, and working with the appropriate team to resolve issues.

- Previous administrative, transportation, logistics, billing, or accounting support experience is considered an asset.

Join us to be part of a dynamic team dedicated to delivering legendary service! Your proactive attitude and organizational expertise will help us continue our tradition of excellence in freight transportation while supporting operational efficiency every step of the way.

Pay: $45,000.00-$48,000.00 per year

Benefits:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Operations Administrative Support Clerk (Canada)
🏢 Mustang Freightways
📍 Canada