Overview

Seeking a Medical Receptionist/Secretary for our patient-focused family medicine clinic, dedicated to delivering compassionate, comprehensive care to individuals and families in our community. We are seeking an organized, empathetic, friendly and reliable Medical Secretary/Receptionist to join our team and ensure our clinic operates smoothly. This is a fast paced office, strong organization skills are needed and ability to focus on multiple tasks at once is required.

Responsibilities

· Patient Reception: Greeting patients, managing intake, checking patients in/out, and verifying demographic and insurance information.

· Appointment Scheduling: Managing High-Volume phone calls, scheduling and confirming appointments using our Electronic Health Record (EHR) system.

· Administrative Support: Sorting incoming mail, processing medical records requests, handling faxes, and managing general inbox communications.

· Clinical Support: Coordinating referrals to specialists, tracking lab/diagnostic test orders, and acquiring pre-authorizations as needed.

· Billing & Payments: Collecting co-pays, issuing receipts, and processing basic daily billing reconciliations.

Requirements





- Proven experience as a receptionist or medical secretary in a healthcare setting with medical office experience
- Knowledge of medical terminology and familiarity with electronic medical records systems
- Excellent organizational skills with the ability to multitask effectively in a busy office environment
- Previous experience handling front desk responsibilities in a medical or dental office is highly preferred
- Exceptional communication skills—friendly, professional, and detail-oriented
- Ability to maintain confidentiality and adhere to HIPAA regulations
- Diploma or equivalent (Medical Office Administration diploma or certificate preferred).
- 1+ years of administrative experience in a medical office or healthcare environment
- Proficiency with Electronic Medical Records (EMR/EHR) software .
- Knowledge of medical terminology, and HIPAA/privacy compliance guidelines.
- Solid communication, organizational, and multitasking skills with a customer-service mindset.
- Please submit your resume for review through Indeed ONLY, do Not contact office directly . Only those selected will be contacted for an interview.

Pay: From $20.00 per hour

Benefits:

- On-site parking
- Paid time off

Work Location: In person

📌 Medical Secretary/Receptionist (Canada)
🏢 Dr. Medical Office
📍 Canada