Pursuing a Career as an Account Manager, Business Flexmeans joining a energetic team surrounded by experts. It also means taking charge of entrepreneur clients who contact Business Flex and handling referrals from our partners. You will grow your client portfolio while efficiently serving SME clients who seek remote advisory services.

Through your passion for business development and your customer service experience, you will build trust-based relationships over the phone and develop our small to mid-sized business clientele. You will quickly become a trusted guide in all their financial projects.

The selected candidate will be required to work in a hybrid model across our branches and business centers in the great Quebec East & West region (Ste-Foy).

Your Role

Provide advisory services aligned with client needs

Analyze credit files, develop financing scenarios, and recommend appropriate solutions

Negotiate terms and conditions of agreements with clients

Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development

Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs

Your Team

Reporting to the Senior Director, Flex Business, you’ll collaborate daily with a team of 115 experts. This is a full-time role of 37.5 hours per week. The selected candidate must be available to work on a rotating schedule between 8 a.m. and 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The person will work in a hybrid model and must ensure a presence in our branches in the great Quebec East & West region (Ste-Foy).

Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or supporting colleagues in doing what they love, we stand united. We count on each other to promote knowledge-sharing and mutual support.

Prerequisites

Holder of a university certificate, bachelor's degree,



or master's degree

Minimum of three to five years of experience in business development

Experience in personal or (ideally) business financing

Knowledge of commercial products is an asset

Excellent teamwork and customer service abilities

Ability to work in a constantly changing environment

Skills

Communication

Diversity and Inclusion

Results-Oriented

Responsibility

Customer-Focused

Empathy

Initiative

Learning Agility

Resilience

Humility

Languages: French, English

Reason to require this language: you will need to serve clients who speak a language other than French regularly.

Required skills: Accountability, Client-focused, Communication, Emotional Intelligence, Learning Agility, Listening, Teamwork

Your benefits

Health and wellness program, including many options

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

📌 Acount Manager Business Flex (Winnipeg)
🏢 National Bank of Canada
📍 Winnipeg