Become a key player at OPENLANE as an Automotive Technical Specialist, where your diagnostic skills help shape customer experiences in a hybrid role. This position focuses on arbitration claims and technical assessments. As an Automotive Technical Specialist, you will ensure fair dispute resolution by leveraging your hands-on automotive expertise, backed by at least 2 years of relevant experience.

You will be responsible for reviewing and resolving customer claims, translating complex issues into understandable terms.

Your role demands excellent communication skills and a methodical approach to problem-solving. Key Responsibilities:

- Validate vehicle condition through detailed inspections
- Act as a neutral expert in claims resolution




- Educate customers about repair expectations
- Mediate disputes and negotiate solutions
- Collaborate with teams on technical feedback Requirements:
- At least 2 years of experience in the automotive sector
- Excellent analytical and negotiation capabilities
- Proficient in customer service and conflict resolution
- Basic computer skills, particularly with CRM systems
- Ability to work in a team-oriented workplace Utilize your automotive knowledge to positively impact customer satisfaction at OPENLANE.

📌 Automotive Technical Expert for OPENLANE (Brampton)
🏢 OPENLANE
📍 Brampton