Excel as a Bilingual Customer Service Representative with Teleperformance in Waterloo, Ontario, where your skills and passion for service matter. Enjoy competitive benefits and ongoing training to enhance your career. As a team member dedicated to superior customer experiences, you will manage customer inquiries and resolve technical issues.

A focus on collaboration, empathy, and communication is essential for success in this role. Join us to be part of a firm that values growth and well-being. Key Responsibilities:

- Provide first-level customer service solutions
- Ensure requests are accurately handled across functions
- Schedule and follow up on service calls
- Resolve technical difficulties with standard diagnostics
- Conduct proper data management using required applications Requirements:
- Minimum high school diploma;

certification in technology is advantageous

- At least 12 months of customer-facing experience
- Proficient in Microsoft Office applications
- Strong verbal and written comprehension in English
- Ability to type 35 wpm and clear language screening Embrace your prospect to make an impact and drive customer satisfaction at Teleperformance in Waterloo.

📌 Bilingual Customer Service Representative Opportunity (London)
🏢 PSG Global Solutions
📍 London