Bilingual Program Coordinator/Administrative Assistant (Remote)

Job Category

:

Patient Support Programs

Requisition Number

:

BILIN003123

Posted : August 18, 2026

Full-Time

Remote

Locations

Showing 1 location

Description

Position Type

Full-time

Work Location

Canada

Work Hours

Monday - Friday - 8 hour shifts within 8am - 8pm EST

Work Arrangement

Remote

Travel Required

No A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams.

Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Sentrex Health Solutions recognizes the importance of immunization to protecting our staff, customers, and members of the community from COVID-19. As such, and subject to any obligations under applicable human rights legislation, it will be a condition of employment that all current hires have received all required doses of a COVID-19 vaccine approved by Health Canada. Successful applicants will be required to provide proof of full vaccination prior to their start date.

Come and join our team! But first, let us tell you why we love working here:

We are 100% Canadian with locations across the country

State-of-the-art facilities to provide high-quality products and services The opportunity to be a part of a winning, high-performing team

Collaborative, engaging workplace culture –we are passionate about our people!

Flexible working environment that promotes a healthy work-life balance

Diverse and inclusive culturewhere your talent and commitment to excellence is welcomed and valued

High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading,



in-house corporate training offered throughout the year The Opportunity:

The Bilingual Administrative Assistantis responsible forproviding administrative and clerical support and managing all aspects of the office administrative activities.

A Day in the Life (What you will do here):

Providing cross-coverage administrative support to all areas within the Patient Support Program including processing safety data, fulfillments/reviews, internal/external communications, field staff support, reports (daily, weekly, monthly etc.), data clean-up, meetings, maintenance of filing system, and general office/administrative duties as well.

Ensuringcomplete and high-quality data entry into our database systems.

Providing effective andtimelymanagement of inbound calls, faxes and email communication.

Executingother ad-hocadministrative duties, as they are assigned.

Process data entry activities of pertinent information received at different points of contact during the delivery of Program services.

Engage inand manage email, phone, and fax correspondence.

Handle incoming and outgoing mail.

Prepare and send out Program letters and materials and work collaboratively with the team to complete a variety of administrative duties.

Order office supplies andmaintaininventory.

Report Adverse Events/Severe Adverse Events (AE/SAEs) following approvedSOPs.

Complete all relevant reports (time sheets, expenses, mileage,validateCRM reports, etc.) as per specified timelines and as per required standards.

Maintain program data accuracy through review of program documentation for completeness and consistency.

Additionalduties asassigned by the manager.

What you need to ensure you are set up for success:

Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services

Bilingualism (English and French) is required





Experience working with Patient Support Programs is an asset

Excellent verbal and written communication, listening, and customer service skills

Accurately inputting information into various paper and electronic forms

Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment

High levelofproficiencywith Information Technology as well as computer and software skills: Microsoft Office suite of applications, phonesystemsand databases

Typing skills and ability to be a strong functional user of various computer-based programs

Strong organizational skills with the ability to cope with changing priorities

Self-directed individual who can work independently with minimal supervision

Adheres to confidentiality policy when handling and managing patient data and information

Proactive, dynamic anddemonstratesan ability to work in a team environment and collaborate with others inassistingwith the delivery of administration services

What makes you a great fit for this team:

Your commitment to providing a high level of service to your internal and external clients.

You are highly adaptable with a track record of success during times of growth and organizational change.

You have a proven track record of developing trust and influence at multiple levels.

You demonstrate an impactful and candid communication style.

You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

We value our employees! Our permanent full-time employees are provided with a:

Competitive Salary and generous vacation entitlement

Wellness Program (5 paid days off for your well-being!)

Paid Sick Days

Competitive Benefits Package including Dental & Extended Health Benefits, AD&D;, LTD & Employee/Dependent Life Insurance

Employee & Family Assistance Program

RRSP Matching Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

Accommodations can be made available upon request for those candidates taking part in the selection process.

📌 Bilingual Program Coordinator/Administrative Assistant (Remote) (Winnipeg)
🏢 Sentrex Health Solutions
📍 Winnipeg