- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience 3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Food service establishment
- Hospitality industry
Responsibilities
Tasks
- Evaluate daily operations
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Participate in marketing plans and implementation
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- Manage events
Experience and specialization
Computer and technology knowledge
- Electronic cash register
- Point of sale system
Area of work experience
- Operations
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Productive interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
Benefits
Financial benefits
- Gratuities
Other Benefits
- Learning/training paid by employer
- Variable or compressed work week