Make an impact in healthcare with Cencora as a Caseworker focused on reimbursement support. Leverage your expertise in customer operations and patient services to enhance access-related outcomes. Cencora is seeking an experienced Caseworker for a full time role. This position requires at least 2 years of experience in reimbursement support, healthcare coordination, or customer operations.

Your responsibilities will center on resolving reimbursement issues, maintaining accurate case records, and enhancing workflow control. Key Responsibilities:

- Assist reimbursement processes and customer operations
- Resolve routine reimbursement issues and workflow exceptions
- Maintain accurate case records and documentation
- Monitor reimbursement trends for proactive resolution
- Collaborate with stakeholders on reimbursement requirements Requirements:
- High School Diploma/GED or equivalent experience
- Minimum 2 years in reimbursement support or case coordination
- Preferred certification in reimbursement or healthcare support
- Familiarity with customer relationship management systems
- Commitment to process improvement initiatives Drive healthcare access with your expertise in reimbursement support and customer care at Cencora.

📌 Cencora Caseworker - Reimbursement Support (Quebec City)
🏢 AmerisourceBergen
📍 Quebec City