Be part of iA Financial Group as a Case Manager focused on enhancing client experiences in Montreal. Manage disability claims while offering unparalleled customer support. In your role as Case Manager, you will oversee the life cycle of disability claims, assessing and ensuring optimal outcomes.

You will engage with clients to navigate the claims management process and collaborate effectively within a dedicated team. Your contributions will drive process improvements and client satisfaction within our dynamic environment. Key Responsibilities:

- Manage and evaluate client disability claims effectively
- Assess supporting documentation and coordinate follow-ups
- Provide exceptional customer service throughout the process
- Engage in discussions on complex case management
- Contribute to improvements within the claims process Requirements:
- Customer-centric mindset and proven results orientation
- Experience in disability insurance preferred
- Effective under pressure and tight deadlines
- Proficient in Microsoft Office Suite
- Bilingual in English and French for client communications Enhance the client experience and your skilled growth at iA Financial Group as a Case Manager.

📌 Client-focused Case Manager in Montreal
🏢 Iaawg
📍 Montreal