Lead the Customer Service/Bookings team at the University of Alberta's South Campus. This in-person Supervisor role prioritizes client service excellence and team leadership.

As a Supervisor for Client Services, you'll provide leadership to a dynamic team in Campus & Community Recreation at the University of Alberta. You'll guide three direct reports—one Customer Service Coordinator and two Booking Facilitators, along with overseeing indirect staff. Your team-oriented efforts within the CCR Leadership Group will focus on enhancing service delivery while aligning daily activities with broader organizational goals.

Key Responsibilities:



• Lead a team of customer service and booking staff • Oversee day-to-day client services operations • Ensure seamless customer interactions for recreation programs • Foster collaboration within the CCR Leadership Group • Provide exemplary client-focused service

Requirements: • Previous leadership experience in client services • Strong communication skills for team collaboration • Ability to manage multiple direct and indirect reports • Commitment to enhancing service delivery • In-person availability at South Campus

Help shape the future of client services at the University of Alberta with your leadership and dedication.

📌 Client Services Supervisor at University of Alberta (Winnipeg)
🏢 The University of Alberta
📍 Winnipeg