Take charge of CRM administration at Gowling WLG as a CRM Coordinator, ensuring data reliability and user satisfaction in a hybrid work model. Your contributions will shape the effectiveness of our CRM tool. Gowling WLG seeks a passionate CRM Coordinator to oversee day-to-day tasks related to our CRM systems.

You’ll be responsible for maintaining data quality, providing frontline user support, and creating essential reports. This role demands a blend of technical skills and user-oriented support to drive CRM efficiencies. Key Responsibilities:

- Maintain up-to-date and accurate CRM data
- Serve as first contact for user inquiries and issues
- Build and deliver concise reports and event lists
- Assist in test planning and execution for updates
- Develop comprehensive training materials for users Requirements:
- Minimum 2–3 years of CRM experience in B2B
- Proficient in data management and analysis
- Strong understanding of Microsoft 365 tools
- Excellent organizational and communication skills
- Ability to work collaboratively in a matrixed workplace Support GaoWling WLG's CRM success by bringing your expertise and proactive mindset to the team.

📌 CRM Coordinator Role at Gowling WLG (Calgary)
🏢 Gowling WLG
📍 Calgary