Enhance customer connections at Mosaic Home Services as a Customer Engagement Specialist in Edmonton, Alberta. This full time calling role focuses on franchise development and client validation.

Mosaic Home

Services is seeking a Customer Engagement Specialist to foster customer relationships and support franchise expansion. The role involves making contact with potential franchise partners, validating recent job satisfaction, and re-establishing connections with past clients. You'll work in a structured environment, with separate tracks for each call type to ensure clarity and effectiveness. Key Responsibilities:

- Cold call seasonal business owners for franchise opportunities
- Confirm service satisfaction with customers post-job




- Reconnect with former clients to book new opportunities
- Document interactions in HubSpot accurately
- Facilitate follow-up actions to ensure engagement Requirements:
- Experience in outbound calling or sales preferred
- Exceptional verbal communication skills
- Ability to manage CRM systems effectively
- Adaptable to various call types and outcomes
- Willingness to travel for trade shows Utilize your skills in customer outreach to help Mosaic Home Services grow and strengthen client relationships in Edmonton.

📌 Customer Engagement Specialist at Mosaic (Edmonton)
🏢 Mosaic Home Services
📍 Edmonton