Elevate your impact as a Customer Engineer at Terminal in Toronto, focusing on post-sales technical success. Own integration projects and support fleet-wide scale. We are looking for a talented Customer Engineer to drive technical implementations for Terminal's enterprise customers.
This is an influential role where you will shape the technical lifecycle from initial setup to full-scale operations. Collaborating with a Strategic Account Manager and Customer Success Manager, you will champion technical readiness and enable client teams. Key Responsibilities:
- Lead integration design tailored to customer needs
- Define comprehensive go-live criteria for project success
- Equip clients with training and troubleshooting resources
- Manage technical issues and escalations thoroughly
- Collaborate on developing the Customer Engineer playbook Requirements:
- Proven track record of implementing solutions for enterprise clients
- Deep knowledge of data engineering principles and APIs
- Solid interpersonal skills for technical communication
- Efficient problem solver in high-pressure scenarios
- Background in telematics or a related industry preferred Transform the post-sales landscape and provide unmatched technical leadership at Terminal in Toronto.