Become a pivotal leader at Alterna Savings as a Branch Manager and enhance member experiences while achieving sales excellence. This full time role focuses on operational effectiveness and team leadership.

The Branch

Manager will work closely with the Vice President, Member Experience, to establish and maintain a high-performance culture within the branch. Through coaching and developing your team, you will drive performance, ensuring that service delivery exceeds member expectations while achieving growth objectives. Key Responsibilities:

- Promote a strong sales culture and quality service
- Set clear performance standards and evaluate staff
- Monitor branch operations for efficiency
- Proactively resolve member issues for satisfaction
- Establish strategic growth plans based on market analysis Requirements:
- 5-7 years of relevant leadership experience
- Minimum 3 years in credit granting roles
- Completion or enrollment in CSC of IFIC or equivalent
- Strong knowledge of regulatory policies and products
- Proven track record in team coaching and mentorship Shape the future of banking with Alterna Savings through exceptional leadership and member-focused strategies.

📌 Dynamic Branch Manager Lead (Ottawa)
🏢 Alterna
📍 Ottawa