Drive customer success as a Field Service Expert at Ricoh in Victoria. Specialize in servicing complex office equipment, focusing on delivering high-quality repairs and client relations.

This position involves a variety of responsibilities, from diagnostics to customer interaction, ensuring that Multi-Function Printers are operational and meet client needs. Your attention to detail and technical skills will play a critical role in managing territory efficiently while ensuring outstanding service performance. The focus on continuous skill development will support your growth in this role.

Key Responsibilities: • Perform thorough diagnostics and repair services • Maintain effective communication with clients • Achieve productivity levels based on assigned tasks • Complete technical training on recent equipment • Manage parts inventory with accuracy

Requirements: • Technical specialization education required • Strong understanding of electro-mechanical systems • Exceptional customer service skills expected • Ability to lift equipment weighing up to 50 pounds • Valid driver's license needed for extensive travel

Become a crucial part of Ricoh's commitment to technological excellence and customer satisfaction.

📌 Field Service Expert - Victoria Location (Winnipeg)
🏢 Socket.dev
📍 Winnipeg