RBC in Vancouver seeks a Senior Production Support Manager to oversee 24/7 incident resolution across Finance applications. You will drive observability, disaster recovery testing, and automation initiatives to improve reliability and performance.
You'll lead global Level 2/3 support teams, collaborate with Audit and Risk, and translate complex technical issues into explicit business impact for executives. This role offers a dynamic, impact-driven environment.
📌 Global 24/7 AI-Enabled App Support Lead (Winnipeg)
🏢 RBC
📍 Winnipeg