The Position

Intermediate Enrolment Services Administrator (Admissions) – This is a temporary two-year position. Consistent with the policies of the University and the objectives and priorities of the Office of the Registrar, the incumbent provides efficient and effective service to AU learners, staff and external partners while ensuring the integrity of Enrolment Services processes. This position has a primary operational focus on admissions processing, including support for competitive and high-volume admissions initiatives, and provides administrative support throughout the admissions lifecycle. The incumbent also provides support to Transfer Credit Services related to admissions processing and as operationally required, assists with broader Enrolment Services functions to support departmental priorities.

Qualifications:

- Grade XII education supplemented with 3 years of increasingly responsible clerical experience in an educational environment, preferably in a Registrar's Office. An equivalent combination of education and experience will be considered. Staff that has laddered upwards through the Junior Enrolment Services Assistant position may also be considered for the Intermediate Enrolment Services Assistant position.
- Extensive knowledge of the AU calendar, policies, and procedures.
- Excellent interpersonal, communication, organizational and time management skills.
- Thorough investigative and problem-solving skills.
- Ability to work independently with minimal supervision.
- Working knowledge of data entry and retrieval operations in a computerized information system.
- Ability to work effectively under pressure and set own priorities.
- Ability to differentiate between information, advising and counselling. (Must be able to assess client's situation and own ability to deal with it.)
- Ability to use email.
- An incumbent in this position may complete a laddering and training plan to move into a Senior Enrolment Services position.

A detailed can be viewed at: Intermediate Enrolment Services Administrator - Admissions. This is the position you are applying for.

Contact Information:

For more information regarding this role, please contact Carla Dodd, Coordinator, Enrolment Services and Academic Records, at [email protected].

Work at AU

Athabasca University has widened access and increased opportunity to higher education for over 50 years for everyone by providing access to high-quality university education and professional development for students by removing physical, digital and systemic barriers to learning and success.

An open and online university,



AU is a unique hybrid workplace with more than 1300 staff working across five faculties and six portfolios. From AU's home on the Indigenous lands of Treaty 6, Treaty 8 and Metis Northern Alberta, we are Alberta's only rurally-situated university with

- Over 37,000 students across five faculties—with 33,000 undergraduates and 4,000 graduate students
- 900 courses over 70 programs—with choices from micro-credential and baccalaureate to masters and doctoral levels
- Some of the country's most well established and largest accredited academic and professional programs in business, registered nurse and nurse practitioner programs, science, and humanities & social sciences
- 560,000 alumni across 101 countries

AU's commitment to widening access and participation is consolidated under its current strategic plan, which focuses on fostering a better and more equitable world via teaching, research, and impact in place and digital space.

AU seeks to be a trust- and team-oriented workplace focused on quality and innovation in which everyone is respected authentically and feels welcome.

AU seeks to reduce barriers to access, build opportunities for growth, and foster community and connection while integrating equity, diversity and inclusion, Indigenous conciliation, and transformative systems across our activities and impacts. AU's centre for Indigenous peoples and communities, Nukskahtowin, is a welcoming place for all people and ideas to come together. Since 2001, the main goal has been to recognize and develop traditional Indigenous knowledge and to support, protect, and keep Indigenous knowledge, education, and oral traditions strong.

After the Truth and Reconciliation Commission's Calls to Action and the United Nations Declaration on the Rights of Indigenous Peoples, we renewed our commitment to all forms of Indigeneity at AU.

Acting from values, AU is committed in our systems and practices to working together to create a respectful, secure, and healthy environment in which to work and learn. The university, staff and students share the responsibility of creating and fostering a safe, healthy, and respectful working and learning environment.



AU seeks to be and build a welcoming community and connection in place and digital space.

AU has a range of in-person, hybrid, and online activities that span working, team meetings, retreats, and staff celebrations. AU's campus in Athabasca has been modernized to create an attractive and inclusive workplace for all people and teams with capacity for small to large gatherings and hybrid events, as well as portfolio, faculty, and organization-wide professional development, retreats, and celebrations. With onsite library, laboratory and makerspace facilities for staff and students, AU seeks to build culture and community throughout the year through a program of staff professional development and recreational activities.

Athabasca First

Wherever possible, AU seeks to attract and hire qualified team members to reside in the Athabasca region of Alberta, Canada. We will offer relocation assistance for the right candidate should you decide to relocate to Athabasca. As a resident of the town or county of Athabasca, you can choose to work on and from our beautiful campus in Athabasca.

To discover the Town and Region of Athabasca, go to Visit Athabasca.

What AU Offers

Benefits and Pension eligibility differs based on employee group and may include:

- Defined Benefits Pension Plan
- Alberta Health Care
- Extended Health Care
- Life Insurance, Accidental Death & Dismemberment Insurance
- Disability Coverage
- Vacation
- Office Closure between Christmas and New Year's Day
- Discretionary Benefit Fund
- AU Course Allowance
- A Variety of Leaves (e.g., Maternity/Parental/Adoption, Compassionate Care, etc.)
- Employee & Family Assistance Program (EFAP)

An offer of employment is conditional upon verification of educational credentials. All educational credentials must be recognized in Canada.

E-Transcripts shared directly from your Post-Secondary Institution via email are acceptable.

WES may be used to verify international educational credentials. Processing time for verification of international qualifications may take up to one month; please plan accordingly.

While all eligible applicants are encouraged to apply, Canadian Citizens and Permanent Residents will be given priority. Where applicants have equal skills, abilities, and experience, candidates residing within or willing to relocate to the County of Athabasca will be given preference. Successful applicants must reside in Alberta, Canada. Working outside of Canada is not supported by AU. You are legally not permitted to work for AU if you are living outside of Canada.

📌 Intermediate Enrolment Services Administrator (Admissions) (Athabasca)
🏢 Athabasca University (AU)
📍 Athabasca