Elevate customer service standards as an Internal Customer Support Representative in the HVAC sector in Quebec. Deliver effective support and solutions to clients every day. Our client seeks a passionate individual to assist customers with their inquiries related to parts and services.

This role involves managing orders, communicating with suppliers, and ensuring thorough follow-ups from inquiry to resolution. Your detail orientation and ability to multitask will be critical for success in this role. Key Responsibilities:

- Answer customer calls and emails promptly
- Provide expert advice on parts and service options
- Process orders and ensure follow-up communication
- Coordinate with suppliers and internal teams
- Notify customers when parts are received Requirements:
- Background in HVAC, automotive, or related fields
- Excellent customer service and communication skills
- Robust organizational skills with a solution-oriented mindset
- Ability to handle diverse priorities effectively
- Fluency in French and conversational English preferred This role offers a robust entry point into a growing field focused on technical expertise and customer satisfaction.

📌 Internal Customer Support Representative (Quebec City)
🏢 NexWav
📍 Quebec City