Take on a pivotal role as an IT Infrastructure Support Specialist in SE Health's Network Operations Center. This position entails critical monitoring and support tasks to ensure uninterrupted system availability 24/7.

We require a motivated NOC Support Specialist with a minimum of 5 years Level 2 support experience. You will engage in incident resolution, hardware support, and detailed documentation practices. Your adept customer service and technical troubleshooting skills will help ensure optimal network performance.

Key Responsibilities: • Monitor network and server performance actively • Diagnose and resolve outages and slowdowns • Follow escalation protocols for high-priority incidents • Conduct scheduled maintenance and backups • Update and maintain incident documentation and knowledge base

Requirements: • 5+ years experience in Level 2 support setting • Background in virtual desktop applications • Proficiency in Microsoft Windows environments • Excellent customer service and communication skills • Valid driver's license for emergency site visits

Apply your skills to improve health services at SE Health and contribute to meaningful change across the nation.

📌 IT Infrastructure Support Specialist - NOC Team (Winnipeg)
🏢 SEHC
📍 Winnipeg