Take your career further with OpenText as a Production Support Specialist, supporting essential business solutions and engaging with global clients from 8 AM to 8 PM. In this role at OpenText, you’ll play a crucial part in ensuring the security and operational stability of our clients’ networks through expert support. Strong communication skills in English and Spanish, coupled with a basic understanding of ITIL, will aid you in effectively addressing client needs in an evolving digital landscape.

Key Responsibilities:

- Assist clients in making the most of OpenText solutions
- Collaborate with teams adhering to best governance practices
- Drive continuous improvement initiatives
- Maintain client relations with a focus on satisfaction
- Flexible availability, including one weekend per month Requirements:
- Robust fluency in both English and Spanish
- Background in support or operations expertise
- Familiarity with ITIL is recommended
- Strong interpersonal skills for diverse client interactions
- Knowledge of EDI seen as a plus Be a part of a team that values innovation and trust while enhancing information management solutions at OpenText.

📌 Join OpenText as Production Support Specialist (London)
🏢 Socket.dev
📍 London