Love talking to people and catching the details others miss?

Parr Business Law is a Vancouver firm serving business-owner families and incorporated professionals. We treat legal planning as a modern responsibility, not a chore, and we hold ourselves to a premium, human standard of service. Our estates practice is growing fast - we are building a system that supports multiple estate planning lawyers running 45 to 60 client sessions a month.

We are hiring a Legal Administrative Assistant & Client Coordinator to be the client-facing engine of that team.

What the role looks like:

About half your day is on the phone: discovery calls with prospective clients, follow-up calls with people who attended a webinar or paused mid-decision, and appointment confirmations. The other half is file work: preparing estate planning documents, prepping and supporting signing appointments, and keeping client files clean.

You report to our Estates Paralegal on file work, and our Office Operations Lead trains you and runs your onboarding. The two of you cross-train so each can cover the other's vacation.

Client calls and pipeline

Run discovery calls with prospective estate planning clients (we train you on our process)

Work the follow-up pipeline daily: webinar attendees, no-shows, and "let me think about it" leads and get them scheduled

Answer client calls, book and confirm appointments, and send confirmation emails

Monitor and respond to client text messages through our messaging platform

Signings and file support

Prepare, print, and support estate planning signing appointments - you are a familiar face in the room





Prepare and format estate planning documents to firm standards under paralegal supervision

Support probate files with document assembly, correspondence, and reporting

Set up title searches and organize results

Maintain clean, consistently named client files in our document system

Webinar and office support

Call registrants before our estate planning webinars to confirm attendance and answer basic questions

Moderate the live chat during webinars and track attendee questions

Coordinate post-webinar follow-up, gift delivery, and lead status tracking

Cover reception, manage incoming mail, keep supplies stocked, and book rooms for signings

What we are looking for A warm, confident phone manner - you put nervous clients at ease

Comfort asking for the booking; a friendly nudge does not scare you

Exceptional attention to detail - you catch the wrong middle name, the mismatched date, the missing initial

Fast, accurate document production in Word and Google Workspace

Reliability - you own your tasks and close loops without reminders

Comfort learning new software; we use Clio, Lawmatics, Zoom, and AI tools daily

Legal administrative assistant or paralegal training (Capilano, VCC, or equivalent) is an asset current graduates are welcome to apply

Prior law firm, professional services, or sales experience is an asset, not a requirement

What we offer

Starting salary: $60,000 per year

Benefits available after 3 months A structured 90-day onboarding with recorded training and direct mentorship from our paralegal team A modern firm that invests in technology and systems, including AI tools A collaborative team culture with real ownership of your work A growth path in a firm that promotes from within as it scales

📌 Legal Administrative Assistant & Client Coordinator (Winnipeg)
🏢 Parr Business Law
📍 Winnipeg