Drive strategic decision-making at WestJet as the Manager of Strategic Insights. This in-person role prioritizes guest experience through leading-edge research and empirical insights generation. In this pivotal position, you will lead the Strategic Insights Team to ensure the execution of high-quality research methodologies.

Your expertise will translate complex data into actionable insights affecting both guest and employee experiences while fostering a team-oriented work environment. Key Responsibilities:

- Lead and develop the Strategic Insights team
- Ensure timely execution of research initiatives
- Convert qualitative and quantitative data into insights
- Collaborate with stakeholders to meet strategic needs
- Enhance research methodologies through technology Requirements:
- Bachelor’s degree in relevant areas
- 7+ years in customer research and analytics
- 3+ years of team leadership experience
- Familiarity with Medallia, Qualtrics, or similar platforms
- Strong skills in survey design and data analysis Bring your expertise in strategic insights to WestJet and make an impact.

📌 Manager Strategic Insights for WestJet (Calgary)
🏢 Westjet-Airline
📍 Calgary