Manage the Rentals department at Sunshine Village, the leading ski resort in Banff National Park. Provide a top-tier ski experience through effective leadership and customer service.

The Rentals

Manager is pivotal in overseeing operations at both rental shops and leading a team of approximately 25 to 30 staff members. With your extensive hands-on ski tuning experience and outstanding communication abilities, you'll manage guest interactions and ensure the efficient running of daily operations. Let's elevate the winter experience for all visitors! Key Responsibilities:

- Hire and lead Rentals and Tech Shop teams
- Ensure high customer service standards
- Manage staffing schedules and breaks
- Document training and operational procedures
- Conduct physical inventory management and planning Requirements:
- Robust leadership experience in rental settings
- Excellent communication and customer service skills
- High level of organization in cash handling
- Expertise in ski equipment maintenance and tuning
- Administrative experience with relevant software Make your mark as a key player in enhancing guest satisfaction at Sunshine Village while enjoying all the perks of a ski resort!

📌 Rentals Manager for Banff Ski Resort
🏢 Sunshine Village
📍 Banff