Elevate your career as a Senior Advisor of Digital Experience with the Greater Toronto Airports Authority. Lead innovative projects at Toronto Pearson to enhance passenger interactions. The GTAA is seeking a Senior Advisor to focus on improving digital experiences for customers at Toronto Pearson Airport.

This role requires a strategic mindset and a passion for customer satisfaction, as you will drive improvements based on user feedback and digital trends. Collaborate closely with various teams to ensure effective implementations. Key Responsibilities:

- Spearhead digital transformation initiatives for customer interactions
- Analyze customer insights to enhance service offerings
- Collaborate with project teams on digital solutions
- Develop and implement digital communication strategies
- Monitor and assess the effectiveness of digital experiences Requirements:
- Significant experience in digital experience design
- Strong analytical and communication skills
- Ability to thrive in a collaborative setting
- Familiarity with digital project management tools
- Knowledgeable about emerging digital innovations Join GTAA to make a tangible impact on the travel experience at Toronto Pearson!

📌 Senior Advisor in Digital Experience, GTAA (Toronto)
🏢 Toronto Pearson International
📍 Toronto