Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action? As a pivotal architect of issuer success within the Company Services team, the Senior Advisor, Client Success operates at the intersection of capital formation and client strategy for the TMX Group. Tasked with stewarding the public market lifecycle for Toronto Stock Exchange (TSX) and TSX Venture Exchange (TSXV) issuers, this role is instrumental in cultivating deep-stated relationships that transcend transactional support.

By leveraging a deep understanding of capital markets, this individual provides TSX and TSXV issuers with exclusive profile-building solutions, capital markets advisory and education, market intelligence, and investor access, to empower our issuers and support growth and retention. Reporting to the Head, Client Success, this individual is essential to driving the long-term strategic vision for our issuer ecosystem,



ensuring that every listed entity is empowered to navigate complex capital markets with a tailored, high-touch experience that reinforces the prestige of our exchanges. This role is hybrid (2 - 3 days/week in the office) - based in Toronto, ON

Key Accountabilities

Support the Managing Director of TSX and TSXV Company Services and the Heads of Client Success, in serving issuers

Execute trusted advisor strategies that enhance client experience and increase satisfaction, retention and graduation from TSXV to TSX

Respond to telephone and email enquiries from issuers and manage communications sent to Issuer Services

Conduct presentations, webinars, and demonstrations of TSX and Partner products and services

Be a spokesperson at the TSX Market Centre and host issuer market celebrations, including new listings, graduations, and listing anniversaries

Support the on-boarding of newly listed issuers from application to the listing ceremony and beyond

As a trusted capital markets advisor, educate and provide 1x1 advisory to issuers on key capital markets topics, including our InfoSuite platform - a market data and shareholder solution for issuers

Support the execution of investor access initiatives

Update and maintain issuer education presentations on key capital markets topics





Host client events and support client engagements

Achieve activity metrics and CRM data input requirements

Support the Company Services team with data insights and analytics

Participation and collaboration in Enterprise-wide initiatives

Work collaboratively within the Global Client Team to support the Company Services and Business Development teams, while also collaborating with other Capital Formation teams such as TSX and TSXV Listings, and Marketing

Support and contribute to the Issuer Circle - our monthly issuer newsletter

Support sales initiatives by collaborating with TMX Group companies such as TSX Trust and TMX Newsfile

Maintain and build an active network within the capital markets community

Must Have(s)

Post-secondary education, preferably a Bachelor of Commerce, or Economics degree

CFA, MBA, CPIR is an asset

Solid client focus and communication/presentation skills

7+ years of capital markets experience

Public company experience

Investor Relations experience

Salary Range

Salary Range: 100,000/year -115,000/year CAD Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Our Culture

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets!

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while

📌 Senior Advisor, Client Success (Winnipeg)
🏢 TMX Group
📍 Winnipeg