Develop clear and comprehensive documentation for designated functional areas of Acumatica ERP according to corporate style guidelines and team processes

Keep documentation and training materials up to date with software releases

Revise legacy content to align with current standards and best practices

Design and develop training courses and skill assessments for different learner personas

Use AI-assisted tools to draft, restructure, summarize, edit, and review documentation and training materials while ensuring accuracy and consistency

Collaborate with subject matter experts to identify user scenarios and information gaps

Resolve learner issues related to documentation and training content and provide solutions and recommendations

Review UI labels and messages for accuracy and consistency

Continuously improve team standards, processes, and tools

Assume the rotating Doc Watcher role

Serve as an entry point for external communication for the team

Triage incoming product-change requests requiring documentation

Maintain the team’s working environment

Requirements A degree in English, technical writing, communications, or computer science or alternative credentials (preferred)

At least 3 years of experience in technical writing, content development, or instructional design in the software industry (required)

Experience using AI-assisted writing, editing, research, or productivity tools to support technical content development, instructional design, or content analysis (required)

Expertise in any of the industries Acumatica specializes in (preferred)

Prior teaching or training experience (preferred)

Excellent writing and communication skills, with ability to express thoughts in English clearly, logically, and concisely (required)

Advanced user of tools used for content creation, version control,



and project and task management (required)

Knowledge of Acumatica ERP (preferred)

Self-motivated to create high-quality content when specifications are in progress or unavailable

Ability to communicate positively and forge effective working relationships with Acumatica team members

Ability to work independently with minimal supervision and manage multiple priorities

Familiarity with source control and CI/CD tools such as Git, Bitbucket, and Bamboo

Familiarity with task/bug tracking tools such as Jira

Familiarity with database management tools such as SQL Management Studio

Familiarity with content development tools such as Oxygen XML Editor, Snagit, and Lucidchart

Familiarity with AI-assisted content development and productivity tools such as ChatGPT, Claude, Codex, Claude Cowork, and MS Copilot

Core Competencies

Demonstrates expertise in technical writing and content development, with a robust focus on creating clear documentation and training materials for Acumatica ERP. Proficient in using AI-assisted tools and advanced content creation software to enhance documentation accuracy and effectiveness.

Highest-signal resume keywords

Technical Writing

AI-Assisted Content Development

Acumatica ERP Knowledge

Content Creation Tools

Instructional Design

ATS Optimization Keywords

Hard Skills

Technical Writing

Content Development

Instructional Design

Writing Skills

Editing Skills

Research Skills

Version Control

Project Management

Database Management

Content Analysis

Soft Skills

Communication Skills

Collaboration

Self-Motivation

Problem-Solving

Relationship Building

Industry Keywords

Software Industry

Acumatica

Technical Writing Standards

Training Development

User Experience

Tools & Technologies

Git

Bitbucket

Bamboo

Jira

SQL Management Studio

Oxygen XML Editor

Snagit

Lucidchart

ChatGPT

MS Copilot

📌 Senior Content Developer (Winnipeg)
🏢 Jobtailor
📍 Winnipeg