Join Armstrong Fluid Technology as a Service Administration Specialist, where you’ll optimize customer service operations and manage warranty claims effectively. Partner with technicians and support teams to deliver excellence. As a Service Administration Specialist at Armstrong Fluid Technology, you will coordinate field service, handle warranty claims, and enhance customer satisfaction.

This is a dynamic role requiring interaction with different organizational teams, including production, quality, and logistics. You must possess robust problem-solving skills and demonstrate effective communication to manage service inquiries and issues. Key Responsibilities:

- Manage field service calls and order processing efficiently
- Process and follow up on warranty claims and returns




- Schedule visits and coordinate with internal service providers
- Support teams in fulfilling service orders and customer needs
- Facilitate communication with technical support for service requests Requirements:
- Bachelor’s degree or equivalent experience preferred
- 3-5 years in service or customer service roles
- Proficient in Microsoft Office Suite, especially Excel
- Strong English communication skills, both written and verbal
- Creative problem solver with conflict management skills Make a meaningful impact at Armstrong Fluid Technology, pushing the boundaries of fluid-flow solutions.

📌 Service Administration Specialist at Armstrong (Toronto)
🏢 Socket.dev
📍 Toronto