JOB SUMMARY The Account Manager is responsible for the development and growth of business in their territory through the development of relationships with Insurance Brokers Account Managers are key in building robust customer relationships and are responsible for successfully managing and growing those relationships The Account Manager must possess strong customer service skills superior communication and negotiation skills and strong attention to detail to ensure accurate financing documentation This role collaborates frequently across teams to ensure that we are providing legendary service to our Brokers We provide a competitive salary bonus structure benefits plan and a fun and professional team focused working environment and are looking for a dynamic and energetic individual to join the team KEY RESPONSIBILITIES Responsible for quoting renewal and new business follow upsLiaise with regional Director of Sales or VP of SalesEnsure all aspects of customer relationships receive ongoing attention to grow and elevate the Broker experienceAssist in the effective operations for the processing of customer finance arrangementsTrain brokers in the systems and use of financingHandle escalations and complex BrokersOccasional travel within the territory will be required PREFERRED SKILLS Preferably 3 years of insurance experienceGood understanding of Microsoft Office Suite Excel Word etcAbility to manage multiple priorities within tight timeframes while maintaining ongoing accuracy and attention to detailAdvanced problem solving skills to help resolve broker complaints or needsExceptional analytical skills for analyzing broker dataAdvanced motivational and negotiation skillsStrong time management & organization skills are essentialAbility to quickly learn new systems and proceduresExceptional customer service and contact management skillsExcellent verbal written and communication skillsPositive attitude highly motivated ability to work independently in a team environmentOutgoing confident personality comfortable in dealing with clients and other employeesWritten and verbal fluency in English and Qubcois French is a mustOffice Located In Toronto This is a temporary Contract position approximately 6 months The target salary for this role is 59000 79000 IPFSCANADA