ADP embauche un consultant(e) principal(e) en implantation WorkForce Suite. ADP is hiring a WorkForce Suite, Sr. Implementation Consultant.

As a WorkForce Suite, Sr. Implementation Consultant, you will work to deliver our WorkForce Suite (Time, Absence, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client.

You will spend your day working with project teams to ensure our suite of products is developed to comply with clients’ needs and are delivered successfully by configuring the software. A Senior (Technical) Implementation Consultant performs configuration, mapping, debugging, testing, and troubleshooting. You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining certifications.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. In person, over the phone, and in writing, your communication style is clear and easy for our clients to understand. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

What you’ll do:

- Configuration of the WorkForce Suite (Time, Absence, Scheduling, Integrations, etc.) according to the client’s business requirements using various tools including scripting and logic.
- Lead and participate in business requirements gathering and refinement with the client through meetings and client workshops. This includes creating and maintaining the business requirement documents (BRD), noticeable use cases and process diagrams.
- Comprehension of the WorkForce Suite Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshoot settings, proper sequence of product setting and implementation)
- You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the WorkForce Suite solution.
- Understand the project scope and implementation approach while identifying and escalating out of scope requirements to key stakeholders.
- Guide complex issues including administrative and configuration challenges.
- Communicate roadblocks and seek out guidance in a timely manner.
- Create complex formulas that leverage mathematical and/or programming skills.
- Perform unit and system testing of configured application and ensure test cases pass as described by their requirements.
- Create exceptional onboarding experience for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building.
- You will manage multiple projects simultaneously, ensuring timely delivery, quality, and customer satisfaction. You can identify and prioritize project tasks, allocate resources, and track progress against project milestones.

What You Can Expect On a Typical Day

- Configuration of the workForce suite (time, absence, scheduling, integrations, etc.) according to the client’s business requirements using various tools, including scripting and logic.
- Lead and participate in business requirements gathering and refinement with the client through meetings and workshops. This includes creating and maintaining the business requirement documents (BRD), notable use cases, and process diagrams.
- Comprehension of WorkForce suite product configuration requirements (i.e., naming conventions, database impact, customizing templates, troubleshooting settings, proper sequencing of product settings and implementation).
- Analyze existing systems, interface requirements, and business processes. Incorporate new processes, tools, and approaches when recommending and implementing the workForce suite solution.
- Understand the project scope and implementation approach while identifying and escalating out-of-scope requirements to key stakeholders.
- Track guidance on complex issues such as administrative and configuration challenges.
- Communicate roadblocks and seek timely guidance.
- Create complex formulas using mathematical and/or programming skills.
- Conduct unit and system testing of the configured application and verify that test cases comply with requirements.
- Create an exceptional onboarding experience for each product/service implementation. Help clients develop the skills and confidence to use our products effortlessly through expertise and relationship-building.
- Manage multiple projects simultaneously, ensuring timely delivery, quality, and customer satisfaction. Identify and prioritize project tasks, allocate resources, and track progress against project milestones.

TO SUCCEED IN THIS ROLE

Education And Certifications
- Post-secondary education or related business experience.
- IT certification or technical background.

Requirements And Expertise

- 4-6 years experience in WorkForce Management software implementations.
- Minimum 3-5 years experience with programming language, preferably JavaScript and/or SQL.
- Experience implementing or training on a packaged software system or highly complex internally developed application.
- Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel.
- Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role.
- Ability to work on multiple time-sensitive projects and follow-up items simultaneously.
- Familiarity with report writers, such as Crystal Reports, Cognos, Actuate, etc.
- Ability to travel up to 5-10%.

Preferred Qualifications

- Strong comprehension of Workforce Software implementation principles and lifecycles.
- Demonstrates technical aptitude to learn quickly and adapts to new circumstances.
- Ability to work on a dynamic, client-focused team and establish excellent working relationships.
- Familiarity with or background in time and labour management.
- Experience providing application support for complex software systems.

You’ll Love Working Here Because You Can

- Focus on your mental health and well‑being. We take care of one another and offer support for your well‑being… because healthy associates are happy ones.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
- Problem‑solve. Shape the future of work with people you like.
- Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
- Go Global. With operations around the world, exciting new networking opportunities abound.
- Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

ADP Canada operates across Canada and in multiple international markets.

Proficiency in French (spoken and written)



is required for this position. This position also involves duties that require regular use of English, in addition to French. In particular:

- Regular communication with clients, suppliers, partners, or stakeholders located outside Québec.
- Collaboration with internal teams or functions based outside Québec where English is the primary language of communication.
- Participating in meetings, presentations, and discussions conducted in English with national or global stakeholders.

Based on the responsibilities of the role, proficiency in English (speaking, reading, writing) is required, as these duties are integral to the position and cannot be reassigned within the team. In Québec, the Company limits positions requiring English and only requires it where necessary for the employee’s duties.

Diversity, Equity, Inclusion and Equal Employment Chance at ADP:

ADP affirms that inequality harms our associates, customers and the communities we serve. Our goal is to create lasting change through our actions. Together we unite for equality and equity. ADP is committed to providing equal employment opportunities regardless of a protected characteristic, including race, colour, genetic information, creed, nationality, religion, sex, sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. We do not discriminate against anyone because of disability. We support an inclusive workplace where associates excel based on merit, qualifications, experience and performance at work.

Ethics at ADP:

ADP has a long and proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our employees to defend our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions.

We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short‑and Long‑Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is CAD $83,500.00 - CAD $133,500.00 / Year*.

- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

In Ontario and/or British Columbia (where applicable), the range shown represents the expected total compensation, including vacation pay and bonus at target. Although bonus has been calculated as part of the expected annual compensation for this role, bonus pay is based on several factors, including but not limited to business performance, individual annual performance, and company guidelines.

This job posting is for an existing job vacancy.

The company uses an artificial intelligence tool during the initial pre‑screening process.

A little about ADP:

We are a comprehensive global provider of cloud‑based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down‑to‑earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

ADP embauche un consultant(e) principal(e) en implantation WorkForce Suite. En tant que consultant principal en implémentation WFSuite, vous travaillerez à la mise en place de notre suite WorkForce (temps, absences, planification, intégrations, etc.) de manière à résoudre les défis commerciaux propres à chaque client. Vous passerez vos journées à travailler avec des équipes de projet afin de vous assurer que notre suite de produits est développée conformément aux besoins des clients et qu'elle est livrée avec succès grâce à la configuration du logiciel.

Un consultant senior en implémentation (technique) effectue la configuration, le mappage, le débogage, les tests et le dépannage. Vous continuerez à développer vos compétences en matière de conseil, de leadership, de relations avec les clients et votre connaissance de nos produits en suivant des formations et en conservant vos certifications. Pour réussir dans ce rôle, vous devez savoir établir de bonnes relations avec les clients, instaurer la confiance et faire preuve de professionnalisme.

Que ce soit en personne, au téléphone ou par écrit, votre style de communication est clair et facile à comprendre pour nos clients. Le rythme de travail ne doit pas vous effrayer. Nous savons également nous amuser.

Vous trouverez ici non seulement une carrière mais aussi des amitiés durables dans une entreprise qui valorise l’inclusion.

Ce que vous ferez :

- Configuration de la suite WorkForce (temps, absences, planification, intégrations, etc.) en fonction des exigences commerciales du client à l'aide de divers outils, notamment des scripts et des logiques.
- Diriger et participer à la collecte et à l'affinement des besoins commerciaux avec le client lors de réunions et d'ateliers. Cela comprend la création et la mise à jour des documents relatifs aux besoins commerciaux (BRD), des cas d'utilisation notables et des diagrammes de processus.
- Compréhension des exigences de configuration du produit WorkForce Suite (c’est-à-dire les conventions de nommage correctes et leur impact sur la base de données, la personnalisation des modèles,



le dépannage des paramètres, la séquence appropriée de configuration et d’implémentation du produit).
- Analyser les systèmes existants, les exigences d’interface et les processus commerciaux. Vous intégrerez de nouveaux processus, outils et approches lors de la recommandation et de la mise en œuvre de la solution WorkForce Suite.
- Comprendre la portée du projet et l’approche d’implémentation tout en identifiant et en signalant les exigences hors scope aux parties prenantes clés.
- Accompagner sur les questions complexes, notamment les défis administratifs et de configuration.
- Communiquer les obstacles et rechercher des orientations en temps opportun.
- Créer des formules complexes faisant appel à des compétences mathématiques et/ou de programmation.
- Réaliser des tests unitaires et systèmes de l’application configurée et vérifier que les cas de test sont conformes aux exigences.
- Créer une expérience d’intégration exceptionnelle pour chaque mise en œuvre de produit ou service. Vous aiderez les clients à développer les compétences et la confiance nécessaires pour utiliser nos produits en toute simplicité grâce à votre expertise et à votre capacité à établir des relations.
- Vous gérerez plusieurs projets simultanément, en veillant au respect des délais, à la qualité et à la satisfaction des clients. Vous serez capable d’identifier et de hiérarchiser les tâches du projet, d’allouer les ressources et de suivre les progrès par rapport aux étapes clés du projet.

Pour réussir dans ce rôle :

Éducation et certifications
- Études postsecondaires ou expérience professionnelle liée au domaine des affaires
- Certification en informatique ou formation technique

Exigences et expertise

- 4 à 6 années d'expérience dans la mise en œuvre de la gestion de WorkForce (WFM)
- Minimum de 3 à 5 années d'expérience avec un langage de programmation, de préférence JavaScript et/ou SQL
- Expérience dans la mise en œuvre ou la formation sur un système logiciel packagé ou une application interne très complexe
- Compétences intermédiaires à avancées en Microsoft Office, avec un fort accent sur Excel
- Compréhension des méthodologies, cadres et pratiques en mode cascade (waterfall) et agile dans un rôle de livraison de services
- Capacité à gérer plusieurs projets et suivis sensibles au temps simultanément
- Familiarité avec des outils de création de rapports tels que Crystal Reports, Cognos, Actuate, etc.
- Capacité à voyager jusqu’à 5‑10 %, avec possibilité de déplacements

Qualités préférées

- Compréhension forte des principes et des cycles de vie des logiciels de mise en œuvre de Workforce.
- Démo d’aptitude technique pour apprendre rapidement et s’adapter aux nouvelles circonstances.
- Capacité à travailler au sein d'une équipe dynamique axée sur le client et à établir d'excellentes relations professionnelles.
- Familiarité ou expérience en gestion de temps et de main‑d’œuvre
- Expérience dans le support d’applications pour des systèmes logiciels complexes

Vous aimerez travailler ici parce que vous pouvez

- Mettre l’accent sur votre santé mentale et votre bien‑être. Nous prenons soin les uns des autres et offrons un soutien pour votre bien‑être… car les associés en bonne santé sont heureux.
- Rejoindre une entreprise engagée à redonner et à générer un impact positif durable sur les communautés dans lesquelles nous travaillons et vivons.
- Posséder les connaissances pour vous aider à grandir. Opportunités de formation et de développement en continu et un programme de remboursement des frais de scolarité, même pour l’apprenant le plus insatiable.
- Créer. Innover. Résoudre des problèmes. Façonner l’avenir du travail avec des personnes que vous appréciez.
- Équilibrer travail et temps personnel. Flexibilité pour intégrer le travail plus facilement dans votre vie quotidienne.
- Devenir mondial. Avec des opérations autour du monde, des opportunités de réseautage passionnantes abondent.
- Appartenir en rejoignant l’un des dix groupes de ressources professionnelles pour se connecter mondialement avec des réseaux et des alliés partageant des intérêts et des expériences communs.

Détails de rémunération et avantages

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short‑and Long‑Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is CAD $83,500.00 - CAD $133,500.00 / Year*.
- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

In Ontario and/or British Columbia (where applicable), the range shown represents the expected total compensation, including vacation pay and bonus at target. Although bonus has been calculated as part of the expected annual compensation for this role, bonus pay is based on several factors, including but not limited to business performance, individual annual performance and company guidelines.

Cette annonce concerne un poste vacant existant. L’entreprise utilise un outil d’intelligence artificielle lors du processus de présélection initial.

À propos d'ADP :

Nous sommes un prestataire global complet de solutions de gestion du capital humain (HCM) basées sur le cloud qui unissent la RH, la paie, le talent, le temps, l’impôt et l’administration des avantages sociaux, et un leader dans les services d’externalisation, l’analyse et l’expertise de conformité. Nous croyons que nos gens font toute la différence en cultivant une culture terre à terre qui embrasse nos valeurs fondamentales, accueille les idées, encourage l’innovation et valorise l’appartenance. Nous avons reçu la reconnaissance de nombreux organismes réputés, en savoir plus sur ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

ADP embauche un consultant(e) principal(e) en implantation WorkForce Suite.

📌 WorkForce Suite, Sr. Implementation Consultant / Consultant(e) principal(e) en implantation Wor[...]
🏢 ADP
📍 Montreal