Ogilvy Health is focused on driving superior outcomes in the ever-changing healthcare workplace, an increasingly complex and evolving marketplace. We inspire brands and people to impact the world by keeping our audiences’ health and wellness needs at the center of every touchpoint.

Ogilvy

Health delivers insight, creativity, innovation, and engagement solutions for all healthcare stakeholders, patients, and consumers across the healthcare continuum. Through borderless creativity—operating, innovating, and creating at the intersection of talent and capabilities—Advertising, Experience, Public Relations, Health, and Consulting work fluidly across 131 offices in 93 countries to bring forth world‑class creative solutions for our clients.

The Account Director is a senior Account Management partner responsible for the overall client relationship for their Accounts.

Account

Directors are the client's strategic partner. They listen to client needs and challenges, become experts in the client's therapeutic area and make strategic and tactical recommendations to help the client's business thrive.

Account

Directors put the framework in place to drive results for campaigns—from briefing copywriters and designers, managing budgets to analyzing market research metrics to optimize at next opportunity—ensuring smooth production and rollout.

Account

Directors must be leaders within the internal agency team to both Account and Creative sides as well as to Client teams.





Account Directors oversee a team and are responsible in ensuring their individual performance as well as mentoring them in their professional growth. In addition, Account Directors are responsible for delivering on and surpassing client expectations, profitability, organic growth and take an active part in new business development.

Develop the Account team creatively and financially and play a positive role in new business development

Lead the development of the overall communication strategy and tactical plans, based on a strong understanding of the client's context (TA, business type, corporate priorities & processes)

Oversee the client relationship, ensuring the team is proactively selling new projects and project delivery exceeds client expectations

Manage profitability of client and tracking vs Agency projections

Balance the expectations of clients with the execution of creative work

Develop internal business planning processes that drive tight alignment and collaboration across multiple stakeholders

Lead the team to provide the utmost level of client service and quality of work

In-depth review of content versus client strategy

Lead creative brief development in partnership with cross-functional team

Liaise with clients and cross-functional teams at a senior level





Complete projects to a specific schedule and within an agreed budget

Lead Client Strategic Consulting for client growth, in partnership with Senior Account Director or Group Account Director and cross-functional team

Guide and oversee the growth and development of Senior Account Managers and Account Supervisors as appropriate

Persuasive and confident approach to creative and strategic mandates

Effective team management capabilities

Full awareness of creative processes and techniques, including digital platforms

Outstanding project management, organization, and prioritization abilities

Have a passion for the Advertising industry and Agency business

Working knowledge of all media (print, TV, radio and digital)

For Canadian Accounts: PAAB and ASC experience and negotiation skills

Critical thinker with ability to analyze and synthesize data and information

Experience in building estimates and managing project profitability

Results-oriented and proactive, with a 'can-do' spirit that thrives onnot just meeting, but consistently exceeding expectations, adeptly managing deadlines and proactively resolving challenges. How We’ll Support You At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

The base salary range for this position at the time of this posting is indicated below. 90,000 - $140,000 CAD #

📌 Account Director - Support (Toronto)
🏢 Ogilvy Health Canada
📍 Toronto